Daniel Scharenberg
13898 Range Court Auburn, CA 95602 530-878-6733 scharenbergdan@hotmail.comObjective
Seeking a business or human resources position allowing for parlay of demonstrated management, customer service, sales, marketing, and fiscal management skills proven by 10 years of successful, profitable employment.
Profile
Effective and dedicated professional with 10+ years experience in business and franchise management, sales, marketing, human resource development and training, employee and customer relations, and policy development. Proven ability to design, promote, and lead programs with focus on integrity and excellence. Motivated, personable business professional with a Masters degree and a successful track record of profitable small business ownership. Talent for quickly mastering technology- demonstrated by building websites, blogs and incorporating technology into work environment. Demonstrated history of producing accurate, timely reports. Flexible and versatile – able to maintain a sense of humor under pressure. Excellent team-building skills.
Skills Summary
1.Fiscal Management
2.Report Preparation
3.Written Correspondence
4.Financial Analysis and Reporting
5.Computer Savvy
6.Customer Service
7.Hiring, development, and training of Staff
8.Marketing & Sales
9.Franchise Owner Experience
10.Front-Office Operations
11.Policy Development and Implementation
12.Effective Manager
Professional Experience
Communication: Reports/Financial Analysis & Reporting/TECHNOLOGY
1.Prepare complex financial reports for franchisor while meeting tight deadlines.
2.Author professional correspondence to customers and vendors.
3.Conduct one-on-one fitness training sessions with personalized attention to client’s goals.
4.Communicate exercise and fitness concepts to clients using layman’s terms to facilitate understanding.
5.Rapidly learn and master varied computer programs; created a business website and personal blog
Customer Service/Marketing/Problem Solving
1.Oversee front-office operations and provide impeccable customer service:
Built a clientele supported by mostly referral business.
2.Develop and implement strategic marketing plan for business:
Facilitated grand opening of two facilities including negotiating and securing of rental site, recruitment of staff, and implementation of business plan to ensure the highest quality personal training sessions and customer service.
Create special promotions, write/design print and outdoor advertising, and coordinate all media buying.
DETAIL MASTERY & Organization
1.Manage all aspects of day-to-day operations as a multi-site owner of Fitness for Life – Fitness Together Franchise
Facility rental/maintenance.
Client scheduling and membership sales.
Finances: accounts payable/receivable, invoicing, budgeting.
Supervision and development of staff.
Recognized as one of the “Top 2” franchises locally by achieving highest monthly gross sales.
Used entrepreneurial skills to team up with other health management professionals to sublet space in an effort to maximize the facility while offering customers additional services.
Employment History
FITNESS FOR LIFE – FITNESS TOGETHER, Prairie Village, KS, 2001-2009
FITNESS TOGETHER, West Plaza, Kansas City, MO
General Manager
Managed the operations, sales and marketing, customer service, human resources, administration, accounting, and financial reporting for an upscale, full-service fitness facility.
NATIONAL AMERICAN UNIVERSITY, Kansas City, MO, 2008
Instructor – Human Anatomy and Physiology
Taught a human anatomy and physiology introductory course to college students.
THE FIRM ATHLETIC CLUB, Lenexa, KS, 1999-2001
Operations Management & Sales
Responsible for management of staff of twenty, sales, member services, and commitment to overall vision of providing a welcoming environment dedicated to total body health and wellness.
NEW PHYSICAL THERAPY, Lawrence, KS, 1999-2001
Physical Therapy Aide
Assisted physical therapists with treatment to improve patient mobility, relieve pain, and prevent or lessen physical disabilities of patients.
Education
Kansas University – LAWRENCE, ks
2001: Master of Science – Education, Emphasis: Exercise Science and Physiology
1997: Bachelor of Science – Education, Emphasis: Pre-Physical Therapy
Jayhawk Linn High School - Mound City, KS
1992: High School Diploma
Volunteer Experience
8 years - Children’s Church Volunteer, Kansas City, MO
2 years - Boys Brigade (similar to Boy Scouts), Lawrence, KS
Summers 1995,1996 – Mission Springs Camps- Rifles/ BMX Bike Instructor, Santa Cruz, CA
Summer 1999 - NYSP (National Youth Sports Program), Lawrence, KS
Spring Break 1995, Mission Trip to Juarez, Mexico to help build a shelter for a church
Hobbies and Interest
Spending time with wife and four children, learning new technology, hiking, attending church activities
